Frequently Asked Questions
Customers can choose to create an account. Setting up a account will allow you to see your order history, tracking information and maintain a WISHLIST that will be saved. A account is not required to place a purchase, you are free to checkout as a guest.
Customers can shoose to create an account using one of their Social accounts. This saves you time and allows you to maintain your order history, shipping information and your Wishlist.
Our website is 100% secure for your protection. We use Secure Socket Layer (SSL) encryption to the safest, most secure shoping experience possible. SSL tecnology enables encryption of sensitive information, such as passwords and credit card numbers.
We currently ship to 48 continuous USA
Currently we only ship within the contiguous United States and do not ship to Hawaii and Alaska. All packages are insured for your protection against loss or damage in transit.
We offer USPS and UPS delivery, both standard and expediated options are available.
Each product has a “Availability” shipping time. In Stock items at our facility are ready to ship within 24-48 hours. Larger products, such as beds and strollers, dropship directly from the manufacturer and normally ship within 48 hours.
Our custom embroidery apparel ship within 5-7 days, depending on the season. Some other items are “Made to Order” and could take up to 14 days to ship, depending on the item.
If there is something you need sooner than our availability days, please contact customer service and we will see if we can get the item(s) to you sooner.